Privacy Policy

Last Updated: March 9, 2026

1. Introduction

TradeXpress LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information whenever you visit our website or use our truck dispatching and logistics administrative services. By using our website and services, you agree to the data practices described in this policy.

2. Information We Collect

We collect information directly provided by you, as well as information collected automatically:

Contact Information: Name, email address, phone number, and business address.
Business Documentation: Motor Carrier (MC) authority details, insurance information, and W-9 forms required for service onboarding.
Payment Information: Bank account details or electronic payment IDs (e.g., Wise, Payoneer) necessary for fee processing.
Device & Usage Information: When you browse our site, we automatically collect data such as your IP address, browser type, time zone, and how you interact with our pages to improve site performance.

3. How We Use Your Information

We use the information we collect to:

Provide Dispatching Services: Coordinate loads with brokers and shippers on your behalf.
Administrative Support: Manage scheduling, communication, and documentation.
Process Payments: Facilitate secure fee collection and invoicing.
Regulatory Compliance: Maintain records required by industry standards and legal authorities.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information with trusted third parties necessary to perform our services:

Freight Brokers/Shippers: To secure and coordinate freight loads for your business.
Payment Processors: To facilitate secure financial transactions.
Legal/Regulatory Authorities: Only when required by law, such as to comply with a subpoena, investigate fraud, or protect our legal rights.

5. Data Security

We implement industry-standard physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. While no method of internet transmission is 100% secure, we are committed to maintaining the confidentiality and integrity of your data.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device to help us understand how you interact with our services.

Types of Cookies We Use:
- Strictly Necessary Cookies: These are essential for the website to function, such as maintaining your session during form submissions.
- Performance/Analytics Cookies: We use tools (such as Google Analytics) to understand how our site is used so we can improve performance and user experience.
Managing Your Preferences: You can control or disable cookies through your browser settings. Please note that blocking "strictly necessary" cookies may impact the functionality of our website.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at info@tradexpressllc.us.

8. Changes to This Policy

We may update this policy periodically. Any changes will be reflected with an updated "Last Updated" date at the top of this page.

9. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
TradeXpress LLC
Email: info@tradexpressllc.us
Phone: (786) 401-0488
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801